Privacy Policy
Introduction
Beijing Pinnacle International Health Management Co., Ltd. ("we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
We may collect the following types of information:
• Personal Information: such as your name, country, email address, and phone number.
• Health-Related Information: such as dental conditions, medical images, X-rays, or other information you voluntarily provide for evaluation purposes.
• Technical Information: such as IP address, browser type, device information, and usage data.
• Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our website and store certain information to improve user experience and service performance.
How We Use Your Information
We use your information for the following purposes:
• To evaluate your case and provide preliminary treatment guidance
• To coordinate communication with partner clinics and specialists
• To contact you via WhatsApp, email, or other preferred methods
• To improve our services and user experience
Information Sharing
We do not sell your personal information.
We may share your information with:
• Licensed partner clinics and medical professionals for evaluation purposes
• Service providers that help us operate our website and communication systems
All shared information is limited to what is necessary to provide our services.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
• Request access to your personal data
• Request correction or deletion of your data
• Withdraw your consent at any time
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
Third-Party Services
Our website may use third-party tools or services (such as analytics or communication platforms).
These third parties may collect information in accordance with their own privacy policies.
When you communicate with us via WhatsApp, your data may also be processed in accordance with WhatsApp’s own privacy policy and security protocols, including end-to-end encryption.
Medical Disclaimer
We are not a medical provider.
All clinical services are performed by licensed partner clinics. Any medical decisions or outcomes are the responsibility of the treating provider.
Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Contact Information
Email: service@pinnaclemedicalchina.com
Website: www.pinnaclemedicalchina.com
WhatsApp: +86 15201631806
Effective Date
Effective Date: 2026
